Privacy Policy
01 Introduction
Natalsoul, operated by Naturamind Intelligence One (“Firm”, “we”, “our”, “us”), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Natalsoul website or mobile experience (collectively, the “Service”). By accessing or using Natalsoul, you agree to this Policy.
02 Data Controller
For the purposes of data protection laws, the Data Controller responsible for your personal data is:
Naturamind Intelligence One
Visakhapatnam, Andhra Pradesh, India
Email: info@naturamind.one
03 Information We Collect
3.1 Information You Provide:
- Name (optional)
- Date, time, and place of birth
- Email address (for account login and report delivery)
- Questions/messages sent to the AI interface
- Payment information (processed by third-party payment processors)
3.2 Automatically Collected Information:
- Device type, browser type, and IP address
- Usage patterns and interaction data
- Cookies and similar technologies
3.3 Sensitive Data:
04 How We Use Your Information
We use your information to:
- Provide personalized insights and reports
- Operate and improve the Service
- Process payments securely
- Provide customer support
- Detect and prevent misuse or security issues
- Comply with legal and regulatory requirements
05 Legal Basis for Processing
We process personal data based on:
- Consent: When you voluntarily submit your information.
- Contractual Necessity: To deliver the reports/services you have purchased.
- Legitimate Interests: For security, performance optimization, and analytics.
06 Sharing of Information
We may share your data with:
- Payment Processors: (e.g., Razorpay, Stripe, Cashfree) to handle transactions.
- Service Providers: Hosting, analytics, and security tools.
- Legal Authorities: Only where required by law.
We do not share data with advertisers. All third parties are bound by confidentiality obligations.
07 Data Retention
We retain your data only for as long as needed to provide the Service, meet legal obligations, or resolve disputes. You can request account and data deletion at any time by contacting: info@naturamind.one.
08 Cookies
Natalsoul uses cookies for authentication, session management, and improving user experience. You may disable cookies via browser settings, but some features may not function correctly.
09 Security
We use industry-standard physical, technical, and administrative safeguards to protect your data. However, no method of internet transmission is 100% secure.
10 Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your data, as well as the right to withdraw consent. To exercise these rights, contact us at: info@naturamind.one.
11 Children’s Privacy
Natalsoul is not intended for users under the age of 16. We do not knowingly collect personal data from children.
12 Payment Information
Naturamind Intelligence One does not store your payment card or bank details. All payments are processed using secure, PCI-compliant third-party providers.